At www.myhkcl.com, we provide guidance and facilitation for HKCL-certified courses through our Authorized Learning Center (ALC). All course-related admissions and payments are final and non-refundable once completed.
1. No Refund Policy
- Once a student completes the admission/registration process for any course, no refund of fees will be provided under any circumstances.
- This includes admissions for courses such as HSCIT (A), HSCIT (A+), or any other HKCL-related programs.
- No refund will be granted due to:
- Course cancellation by the student
- Failure to attend classes or complete the course
- Non-participation in exams or assessments
- Any other personal reasons
2. Cancellation Policy
- Cancellations after admission are not accepted.
- Students are advised to carefully review course details, schedules, and fees before completing the admission process.
3. Payment Terms
- All payments made through the portal or directly to the Authorized Learning Center (ALC) are final.
- The portal and the ALC are not liable for partial or full refund requests once payment is completed.
- Students should ensure accurate details and confirmation during the payment process.
4. No Guarantee of Course Outcome
- Completion of any HKCL course does not guarantee employment, placement, or government job selection.
- Refunds are strictly unrelated to course results or certifications.
5. Contact for Queries
- For any queries related to course registration or payments, students may contact the official support team via the portal.
- All communications will be for clarification purposes only, as no refund or cancellation will be processed.
6. Policy Updates
- myhkcl.com reserves the right to update this policy at any time.
- Users are encouraged to read this policy carefully before admission.
