myHKCL

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Privacy Policy

Effective Date: July 01, 2022

Welcome to www.myhkcl.com (the "Website"). This Privacy Policy explains how Aarvi Training Institute ("we," "our," or "us") collects, uses, and protects your personal information when you visit or use our Website. Aarvi Training Institute is a registered sole proprietorship firm under MSME, Government of India, with registration number UDYAM-HR-06-0022585.

We collect personal information that you provide directly to us when you register for courses, fill out forms, or communicate with us. This may include:

• Name
• Email address
• Phone number
• Postal address
• Payment information

We collect information about your interactions with our Website, including:

• IP address
• Browser type
• Device information
• Pages visited
• Time and date of visits
• Referring website

We use cookies and similar technologies to enhance your experience on our Website. Cookies are small files placed on your device to help us understand your preferences and track usage patterns.

We use your information for various purposes, including:

• To process and manage course registrations and admissions
• To communicate with you about your enrollment and provide customer support
• To improve our Website and services
• To send promotional materials and updates (you can opt out at any time)
• To comply with legal obligations and protect our rights

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our Website and services
• Legal authorities if required by law or to protect our rights
• Business partners with whom we may collaborate for educational purposes

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure.

You have the right to:

• Access, update, or correct your personal information
• Request deletion of your personal information (subject to legal obligations)
• Opt-out of receiving promotional communications

7.1 Course Cancellation If you wish to cancel your enrollment in a course, please notify us as soon as possible. Cancellations made before the course begins will generally be eligible for a refund, subject to our refund policy outlined below.

7.2 Refund Policy Refunds are processed according to the following conditions:

• Cancellations made within [insert number] days before the course start date are eligible for a full refund.
• Cancellations made within [insert number] days after the course has started may be eligible for a partial refund.
• No refunds will be issued for cancellations made after [insert number] days post-course commencement.
• All refund requests must be submitted in writing to admin@aarviinstitute.com.

8.1 Digital Materials All course materials and resources are provided digitally. You will receive access to these materials via email or through our online platform upon successful enrollment.

8.2 Physical Materials For courses that include physical materials, these will be shipped to the address provided during enrollment. Delivery times may vary depending on your location. We are not responsible for any delays or issues caused by third-party shipping providers.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised policy on our Website. Your continued use of the Website constitutes acceptance of the updated policy.